Shipping policy

Effective Date: September 28, 2026

Thank you for visiting Aiersa. We currently ship orders to customers in the United States only.

1. Shipping Area

Aiersa currently ships to addresses within the United States only.

We do not currently offer shipping to countries or regions outside the United States.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment.

Order processing includes order confirmation, product picking, packaging, and preparation for handoff to the shipping carrier.

Weekends and U.S. public holidays are generally not counted as business days. Actual processing time may vary depending on order volume, inventory availability, or other operational factors.

3. Fulfillment and Shipping

Aiersa works with a U.S. logistics partner to fulfill and ship orders for customers in the United States.

After an order has been processed, it will be prepared for shipment by our U.S. logistics partner and delivered to the U.S. shipping address provided at checkout.

Aiersa's company and production information is:

Company: Shenzhen Feiyue Xingchen Technology Co., Ltd.
Chinese Factory / Company Address: Room 8202, No. 2 Xuwei Wangtang Industrial Park, Xinwei Community, Xili Subdistrict, Nanshan District, Shenzhen, Guangdong, China
Email: service@aiersa.shop

The Chinese address above is used for the company entity, production, quality control, packaging, and relevant GMC business information. It is not the actual U.S. shipping address for customer orders.

4. Free Shipping

Aiersa currently offers free standard shipping on orders shipped within the United States.

No additional standard shipping charge will be added to eligible U.S. orders.

5. Estimated Delivery Time

After an order has been processed and handed over to the shipping carrier, delivery typically takes an estimated 3–7 business days.

The total estimated time from successful payment to delivery is therefore approximately 4–10 business days.

These delivery times are estimates and are not guaranteed delivery dates. Actual delivery times may be affected by carrier transportation, weather, holidays, address information, or other circumstances beyond our control.

6. Order Tracking

After your order has shipped, tracking information will be provided when tracking is available for the shipment.

You can use the tracking information provided with your order to check the status of your package.

Please note that tracking information may take some time to update after a package has been handed over to the carrier.

7. Shipping Address

Please make sure that your shipping address is accurate and complete when placing your order.

If an order is delayed or returned because of an incorrect, incomplete, or undeliverable address provided by the customer, additional time may be required for delivery or reshipment.

If you need to request a shipping address change, please contact us as soon as possible:

Email: service@aiersa.shop

8. Shipping Delays

While we work to process and deliver orders within the estimated timeframes, delivery may be affected by carrier delays, severe weather, holidays, increased shipping volume, or other circumstances beyond our control.

All delivery timeframes provided by Aiersa are estimates and do not constitute a guaranteed delivery date.