Terms of service

Effective Date: September 28, 2026

Welcome to Aiersa. These Terms of Service govern your access to and use of the Aiersa website and your purchase of products through our website. By accessing the website, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.

1. Use of the Website

You may use the Aiersa website only in accordance with applicable laws and these Terms of Service.

You may not use the website for unlawful, fraudulent, unauthorized, or harmful activities that could interfere with the website, other users, or third parties.

We reserve the right to restrict, suspend, or terminate access to certain website functions when reasonably necessary.

2. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, dimensions, materials, images, and other product information displayed on our website are accurate.

However, minor differences may occur between product images and actual products due to screen settings, production batches, or other product-related factors.

If we discover a material error in product information, we may correct the relevant information.

3. Product Pricing

Product prices are based on the prices displayed on the website when an order is submitted.

We may change product prices, promotional offers, or other commercial terms from time to time.

Price changes will not affect orders that have already been confirmed and paid for, except where permitted by applicable law or where an order must be canceled due to an obvious pricing error.

4. Orders

After you submit an order, we will process the order information.

Submitting an order does not necessarily mean that the order has been finally accepted. We may be unable to fulfill an order due to inventory availability, product information errors, payment issues, shipping restrictions, or other reasonable circumstances.

If we are unable to fulfill an order that has already been paid for, we will provide a refund where applicable.

5. Payment

You are responsible for completing payment using the payment methods available on our website.

You must ensure that the payment and billing information you provide is accurate, complete, and lawfully authorized for your use.

Payment transactions may be processed by third-party payment service providers and may be subject to their own terms and privacy policies.

6. Shipping

Aiersa currently ships to addresses within the United States only.

We provide free standard shipping on eligible orders shipped within the United States.

Orders are generally processed within 1–3 business days after successful payment and typically require an estimated 3–7 business days for delivery after processing.

Delivery timeframes are estimates and are not guaranteed delivery dates. Actual delivery times may be affected by carriers, weather, holidays, address information, or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional shipping information.

7. Returns and Refunds

Returns and refunds are subject to the Aiersa Return & Refund Policy in effect at the applicable time.

Generally, eligible products may be returned within 30 days of receipt.

Please do not send products to any return address without receiving return approval first. After a return request is approved, we will provide the applicable return address and instructions by email.

8. Intellectual Property

Unless otherwise stated, the text, product images, graphics, logos, page designs, website content, and other materials on the website are owned by Aiersa or are lawfully used by us.

You may not copy, modify, distribute, sell, publicly display, or otherwise use protected website content without appropriate authorization.

9. Third-Party Services

We may use third-party services for payment processing, logistics, website technology, analytics, communications, or other business functions.

Third-party services may be governed by their own terms of service and privacy policies. Aiersa is not responsible for the independent terms or privacy practices of third-party services.

10. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or error-free.

The website may occasionally become unavailable due to maintenance, technical issues, system updates, or other circumstances.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Aiersa will not be responsible for indirect, incidental, or other non-direct losses arising from circumstances beyond our reasonable control.

Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Changes to These Terms

We may update these Terms of Service from time to time due to changes in our business operations, website functionality, or applicable legal requirements.

Updated terms will be posted on this page with the revised effective date shown at the top.

Your continued use of the website or placement of an order after updated terms are posted constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service will be interpreted and applied in accordance with applicable law to the extent permitted by law.

If any provision of these Terms of Service is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect.

14. Contact Us

If you have questions about these Terms of Service, your order, or our website services, please contact us:

Brand: Aiersa
Company: Shenzhen Feiyue Xingchen Technology Co., Ltd.
Email: service@aiersa.shop
Chinese Factory / Company Address: Room 8202, No. 2 Xinwei Wangtang Industrial Park, Xinwei Community, Xili Subdistrict, Nanshan District, Shenzhen, Guangdong, China